Zyronpro (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains what data we collect when you visit our website, request a consultation, use our solar savings calculator, or engage with any of our services — and how we handle that data with care and transparency.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website.
We do not sell your personal data to third parties. Your information is used solely to provide, improve, and communicate about our green energy services.
Section 01
Who we are
Zyronpro is a green energy solutions company headquartered in Hyderabad, Telangana, India. We design, supply, and install end-to-end solar and sustainable energy systems — including solar rooftop panels, inverters, EV chargers, solar water heaters, solar pumps, solar fencing, and street lighting — for residential, commercial, and agricultural customers across Andhra Pradesh and Telangana.
Data controller:
- Company: Zyronpro
- Registered office: #42-740, First Floor, S.P. Nagar, Moulali, Hyderabad – 500040, Telangana, India
- Email: info@zyronpro.com
- Phone: +91 98493 65247 | +91 77026 69988
Section 02
Information we collect
We collect information in the following ways:
A. Information you provide directly
When you fill out a contact or consultation form, use our solar savings calculator, inquire about our franchise program, or communicate with us, you may share:
- Full name
- Email address
- Mobile or phone number
- Property address or pincode (for site assessment purposes)
- Type of property (home, business, farm)
- Electricity consumption details (monthly bill, connected load)
- Interest area (solar, EV charger, pump, etc.)
- Any message or query you submit
- Franchise application details (if applicable)
B. Information collected automatically
When you browse our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, links clicked, and time spent
- Referring URL (how you arrived at our site)
- Session duration and interaction data
C. Information from third parties
We may receive information about you from:
- Social media platforms (e.g., Instagram, WhatsApp) when you interact with our pages
- Referral partners or franchise applicants who refer clients to us
- Analytics providers such as Google Analytics
Section 03
How we use your information
We use the data we collect for the following purposes:
| Purpose | Details | Type |
|---|---|---|
| Consultation & quotes | To respond to your inquiry, prepare a customized solar plan, and provide transparent pricing | Primary |
| Site assessment | To schedule a free site survey at your property and design a tailored energy solution | Primary |
| Solar savings report | To generate your personalized savings blueprint using our calculator tool | Primary |
| Subsidy processing | To assist you with government subsidies, bank loan documentation, and approvals | Primary |
| After-sales support | To provide ongoing performance monitoring, maintenance, and technical support | Primary |
| Franchise onboarding | To process franchise applications and coordinate partner training and onboarding | Primary |
| Marketing communications | To share solar insights, scheme updates, and relevant offers (with your consent) | Secondary |
| Website improvement | To analyze usage patterns, fix issues, and improve user experience | Secondary |
| Legal compliance | To comply with applicable Indian laws, regulatory requirements, and dispute resolution | Compliance |
We only process your data for the purposes stated above. We never use your data for profiling, automated decision-making, or sale to advertisers.
Section 04
Legal basis for processing
We process your personal information under the following legal bases, in accordance with applicable Indian data protection law (including the Digital Personal Data Protection Act, 2023) and general best practices:
- Consent: When you submit a form, use the calculator, or opt in to communications, you give us explicit consent to process your data for the stated purposes.
- Contractual necessity: When you engage us for a solar installation or service, we process your data to fulfill that contract — including site assessment, documentation, installation, and after-sales support.
- Legitimate interests: We may process data to operate and improve our business, respond to inquiries, prevent fraud, and ensure website security — where this does not override your rights.
- Legal obligation: Where required by Indian law, we may process or disclose data to comply with legal requirements, court orders, or government authorities.
Section 05
Cookies and tracking technologies
Our website uses cookies and similar technologies to function correctly and to help us understand how visitors use the site. Cookies are small text files stored on your device.
| Cookie type | Purpose | Examples |
|---|---|---|
| Essential | Required for the website to function. Cannot be disabled. | Session management, security tokens |
| Analytics | Help us understand page visits, user flow, and performance | Google Analytics (_ga, _gid) |
| Functional | Remember your preferences and improve your experience | Language, calculator inputs |
| Marketing | Track visits from ads and support remarketing campaigns (only with consent) | Facebook Pixel, Google Ads |
You can manage or disable cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of our website. We do not currently respond to browser “Do Not Track” signals, but we respect your right to opt out of analytics and marketing cookies.
Our website uses Facebook Domain Verification and may load third-party scripts. These services may collect data under their own privacy policies, over which we have limited control.
Section 06
Sharing your information
We do not sell your personal data. We may share your information only in the following limited circumstances:
- Service delivery partners: Certified installation engineers or sub-contractors engaged to install your solar system, who are bound by confidentiality obligations.
- Financial institutions: Banks or NBFCs (with your explicit consent) to facilitate solar loans and EMI processing.
- Government bodies: DISCOM, Ministry of New & Renewable Energy (MNRE), or state subsidy authorities for grid connection, net-metering, and subsidy applications — as required by law.
- Technology service providers: Hosting providers, CRM platforms, email tools, and analytics services that help us operate our business, under strict data processing agreements.
- Franchise partners: If you are referred by or engage with a Zyronpro franchise partner in your region, relevant project information may be shared with that partner.
- Legal requirements: If compelled by law, court order, or government authority, we may disclose data as required.
- Business transitions: In the event of a merger, acquisition, or asset sale, your data may be transferred — and we will notify you before such transfer.
All third parties who handle your data are contractually required to protect it and use it only for the specified purpose.
Section 07
Data retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law:
- Consultation and inquiry data: Retained for up to 3 years from your last interaction or project completion, whichever is later.
- Installation project data: Retained for the duration of the project plus a minimum of 7 years for warranty, compliance, and after-sales support purposes.
- Financial and subsidy records: Retained as required by applicable Indian tax and accounting laws (typically 8 years).
- Marketing preferences: Retained until you withdraw consent or opt out.
- Website analytics data: Retained in aggregated, anonymized form per our analytics provider’s policies.
When data is no longer needed, we securely delete or anonymize it.
Section 08
Data security
We take the security of your personal information seriously. Zyronpro implements industry-standard safeguards including:
- SSL/TLS encryption for all data transmitted through our website
- Secure hosting infrastructure with access controls and regular security updates
- Restricted internal access — only authorized team members can access personal data, on a need-to-know basis
- Staff awareness of data protection obligations
- Prompt response procedures in the event of a suspected data breach
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. In the unlikely event of a data breach that affects your rights, we will notify you as required by law and take immediate corrective action.
Section 09
Your rights
Under applicable data protection law (including India’s Digital Personal Data Protection Act, 2023), you have the following rights regarding your personal data:
Right to access
Request a copy of the personal data we hold about you.
Right to rectification
Ask us to correct any inaccurate or incomplete information.
Right to erasure
Request deletion of your data, subject to legal retention requirements.
Right to withdraw consent
Withdraw marketing consent at any time without affecting past processing.
Right to portability
Receive your data in a structured, machine-readable format where applicable.
Right to restrict processing
Ask us to limit how we use your data in certain circumstances.
To exercise any of these rights, please contact us at info@zyronpro.com. We will respond within 30 days. We may need to verify your identity before processing certain requests.
Section 10
Children's privacy
Our website and services are intended for adults aged 18 years and above. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us without parental consent, please contact us immediately at info@zyronpro.com and we will promptly delete such information.
Section 11
Third-party links and services
Our website may contain links to external websites or embed third-party tools (such as our solar calculator hosted on a partner domain, or our franchise page). This Privacy Policy applies only to zyronpro.com and our direct services. We are not responsible for the privacy practices of third-party websites.
We encourage you to review the privacy policies of any third-party sites you visit. Current third-party integrations on our website may include:
- Google Analytics (website usage tracking)
- Facebook Pixel (ad performance and remarketing)
- WhatsApp Business API (customer communication)
- Lovable.dev (website hosting and builder platform)
- Cloudflare R2 (media/image hosting)
Section 12
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws. When we do, we will:
- Update the “Last updated” date at the top of this page
- Post a notice on our website for material changes
- Notify you by email if the changes significantly affect how we use your data
We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Previous versions of this policy are available on request by emailing info@zyronpro.com.
Section 13
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:
Zyronpro — Data & Privacy
#42-740, First Floor, S.P. Nagar, Moulali, Hyderabad – 500040, Telangana, India
We aim to respond to all privacy-related queries within 5 business days.